FREQUENTLY ASKED QUESTIONS
Shipping & Delivery
How long does it take for delivery?
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How much do I have to pay for delivery?
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How can I track my order?
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My items haven't arrived yet. What can I do?
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How do I change my shipping address after my order has been placed?
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Returns and Cancellations
Can I cancel an order?
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What is the return period?
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Are there any conditions placed on returning a product?
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How do I return a product?
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What if the product has missing parts or defects?
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What if the packaging of the product is damaged upon delivery?
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How long does it take to receive a refund?
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Payment
What payment types do you accept?
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My credit card details are not being accepted. What's wrong?
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My computer froze while processing payment. How will I know that my payment went through successfully?
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Technical
How do I start a new account?
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I am having problems ordering through your website. What can I do?
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